We are a “Simply Amazing” Lawn Care Company
Since our inception, Amazing Lawns has strived to be set apart from the hundreds of guys who run around in trucks cutting grass for a little weekend spending money.
There was a time that we didn’t have the reputation we do now. So in the beginning we wanted to find a way to convince our clients and those who would be potential clients that we were really the only sensible choice for lawn care. We needed a way to give them a no risk obligation to try us and see what sets us apart from the competition.
That’s when we decided we needed an awesome guarantee. Not just any guarantee. Those 100% satisfaction guarantees are plastered all over the place and have kind of lost their meaning. So we got really specific and put our guarantee in writing. Our bold guarantee is on our company emails, our website, and all of our marketing materials. We wanted our clients to know we stand behind our work and their complete satisfaction.
That’s when we came up with our DOUBLE MONEY BACK GUARANTEE. This guarantee is BOLD. Our guarantee is simple “If our service is not Excellent, we will redo the item in question for FREE. If you’re still not satisfied, we will give you a 100% refund. That’s not all though! We will pay a competitor of your choosing to fix the problem. Now that’s BOLD!
Difficult to believe?
Well, that’s what we do. That’s our Guarantee!
A few other things that set Amazing Lawns apart from our Competiton
- Amazing Lawns is also dedicated to a completely legal work group. We hire only legal workers and do criminal background checks on each person we hire.
- We also answer our phones! Have you ever tried to reach a service provider and your call keeps going to an answering machine? Not at Amazing Lawns! Crazy as it sounds, we are still one of the few lawn care companies to actually answer the phones live every time our clients call.
- Our “Simply Amazing” Training Program. At Amazing Lawns, we spend time with our technicians out in the field. We spend time discussing proper servicing techniques, we discuss items like safety, communication and see to it that they are trained in a systematized way so that each client we have receives the same high level of service each and every time.
When we started Amazing Lawns, we knew that we had to create a systematized approach to making our clients happy. We have spent years creating systems, manuals, company procedures, and training processes to ensure our client’s complete satisfaction.
It’s not uncommon for our company to receive hand written notes of appreciation. We consistently get calls and emails from our clients telling us how happy they are with our company. We’ve provided a few examples on our testimonials page.
So why do our clients love us?
I think that the answer to that question has to be because we care. We frequently call our clients to make sure they are happy and ask about areas we can use improvement. We send out thank you cards and administer surveys to see what we could have done better. We are also able and willing to meet with our clients in person! We also answer our phones, and in the rare event that something does go wrong, we fix it!